Last Updated on February 10, 2026
This Privacy Policy explains how Cues app ("we," "us," or "our") collects, uses, and protects your information when you use our website, mobile applications, and related services (collectively, the "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect information in the following ways.
Information You Provide to Us
You may provide information directly to us, including:
Name.
Email address.
Account credentials.
Payment and billing information.
Messages, text, or content you submit to the app.
Support requests or communications.
Information Collected Automatically
When you use the Services, we may automatically collect:
Device information such as device type, operating system, and app version.
Log data such as IP address, timestamps, and pages or screens viewed.
Usage data such as features used and actions taken within the app.
Identifiers such as cookies or similar technologies.
Information From Third Parties
We may receive information from third-party services you choose to use with the Services, including:
Authentication providers.
Analytics providers.
Payment processors.
Advertising or attribution partners.
How we use your information
We use your information to:
Provide, operate, and maintain the Services.
Create and manage user accounts.
Process payments and subscriptions.
Improve product performance and user experience.
Communicate with you regarding updates, support, and service-related notices.
Monitor usage, prevent fraud, and enforce our terms.
Comply with legal and regulatory obligations.
AI Processing and User Content
If the Services analyze or process text, messages, screenshots, or other content you provide:
Your content is processed only to deliver the requested functionality.
We do not sell personal conversations or private content.
We do not use private user content to train public AI models unless explicitly disclosed.
App Tracking Transparency (ATT)
Our mobile applications comply with Apple’s App Tracking Transparency framework.
We do not track users across apps or websites owned by other companies without explicit permission.
If tracking is used for advertising or attribution, we will request your consent through Apple’s ATT prompt.
You can change your tracking preferences at any time through your device settings.
If you choose not to allow tracking, the app will continue to function normally.
Sharing of Information
We do not sell your personal information.
We may share information with:
Service providers who help operate and support the Services.
Payment processors to complete transactions.
Analytics providers to understand usage and improve performance.
Legal authorities when required by law.
A successor entity in the event of a merger, acquisition, or asset sale.
All third parties are required to protect your information and use it only for authorized purposes.
Cookies and Similar Technologies
We use cookies and similar technologies to:
Maintain user sessions.
Understand how the Services are used.
Improve functionality and reliability.
Measure marketing and performance effectiveness.
You can control cookies through your browser or device settings.
Data Retention
We retain personal information only for as long as necessary to:
Provide and improve the Services.
Comply with legal, accounting, or reporting requirements.
Resolve disputes and enforce agreements.
You may request deletion of your personal information at any time.
Your Rights and Choices
Depending on your location, you may have the right to:
Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your data.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
To exercise these rights, contact us at hello@cues.chat.
GDPR Rights for EU and EEA Users
If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:
The right to access, correct, or delete your personal data.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time.
Our legal bases for processing include consent, contractual necessity, legitimate interests, and legal obligations.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know, access, or delete personal information. We do not sell personal information.
Data Security
We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
International Data Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Cues app
hello@cues.chat